Terms & Services
Effective Date: 15 Dec 2025
1. Introduction
Welcome to IMPRO (“IMPRO”, “we”, “us”, “our”). These Terms & Services (“Terms”) govern your access to and use of our website https://impro.my/ (the “Website”) and any products, software, solutions, or services provided by IMPRO.
By accessing our Website, submitting inquiries, registering for services, or using our products or services, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Website and services.
2. Eligibility
You must be at least 18 years old or have legal guardian consent to use this Website or enter into any agreement with IMPRO.
3. Products & Services
IMPRO provides digital solutions, software, platforms, consulting, and related professional services.
All descriptions, features, and pricing are provided for informational purposes and may be updated without notice.
Final scope, pricing, timelines, and deliverables are subject to written agreement or approved quotation.
We reserve the right to modify, suspend, or discontinue any product or service.
4. Accounts & Access (If Applicable)
You are responsible for maintaining the confidentiality of your account credentials.
You agree to provide accurate and complete information when creating an account.
IMPRO is not responsible for unauthorized access caused by your failure to safeguard login details.
5. Quotations, Orders & Payments
a) Quotations
Quotations are valid for the period stated and may be revised if requirements change.
b) Payments
All prices are stated in Malaysian Ringgit (MYR) unless otherwise specified.
Payments must be made in accordance with the agreed payment schedule.
Late or failed payments may result in suspension or termination of services.
6. Intellectual Property
a) Ownership
All content, software, designs, code, documentation, and materials provided by IMPRO remain the intellectual property of IMPRO unless otherwise agreed in writing.
b) License
You are granted a limited, non-exclusive, non-transferable license to use IMPRO’s products or services solely for their intended purpose.
7. Client Responsibilities
You agree to:
Provide accurate and timely information necessary for service delivery
Use the Website and services lawfully
Not misuse, copy, modify, or reverse-engineer any software or systems
8. Confidentiality
Both parties agree to keep confidential any proprietary or non-public information disclosed during the course of service engagement, unless disclosure is required by law or agreed in writing.
9. Cancellations, Suspensions & Termination
Either party may terminate services in accordance with the agreed contract terms.
IMPRO reserves the right to suspend or terminate access immediately for breach of these Terms or misuse of services.
Fees paid are non-refundable unless otherwise stated in writing.
10. Limitation of Liability
To the maximum extent permitted by law:
IMPRO shall not be liable for any indirect, incidental, or consequential damages.
IMPRO’s total liability shall not exceed the amount paid for the service giving rise to the claim.
11. Indemnification
You agree to indemnify and hold harmless IMPRO from any claims, losses, or damages arising from your breach of these Terms or misuse of the Website or services.
12. Third-Party Services
IMPRO may integrate or rely on third-party tools or platforms. We are not responsible for the availability, content, or performance of third-party services.
13. Website Use
You agree not to:
Use the Website for unlawful or unauthorized purposes
Attempt to disrupt Website functionality or security
Copy or distribute Website content without permission
14. Changes to These Terms
IMPRO reserves the right to update or modify these Terms at any time. Changes will be effective upon posting on the Website. Continued use of the Website constitutes acceptance of the updated Terms.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Malaysia.
16. Contact Information
For questions regarding these Terms & Services, please contact:
IMPRO
Website: https://impro.my/
Email: admin@impressivewoodempire.com
Phone: 016-732-1132
Address: Biz-Hub Kbnet Ikm Alor Setar, Jalan Kota Tanah, 05050 Alor Setar, Kedah