Privacy Policy
Effective Date: 15 Dec 2025
1. Introduction
IMPRO (“IMPRO”, “we”, “us”, “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://impro.my/ (the “Website”) or engage with our products or services.
By accessing or using our Website, submitting information, or using our services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a) Personal Information
Information you voluntarily provide, including but not limited to:
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Name
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Email address
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Phone number
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Company name
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Billing or contact details
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Any other information you submit through contact forms, inquiries, registrations, or service requests
b) Automatically Collected Information
When you visit our Website, we may automatically collect:
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IP address
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Browser type and version
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Device type and operating system
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Pages visited, time spent, referral URLs
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Cookies and similar tracking technologies
3. How We Use Your Information
We may use your information to:
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Respond to inquiries and communicate with you
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Provide, manage, and improve our products or services
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Process quotations, subscriptions, or payments (if applicable)
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Improve Website performance and user experience
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Conduct analytics and internal reporting
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Send marketing or promotional communications (only where consent is provided)
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Comply with legal, regulatory, and contractual obligations
4. Disclosure of Information
We may share your information with:
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Trusted third-party service providers (e.g. hosting, analytics, payment processors)
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Professional advisers (legal, accounting, or compliance)
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Government or regulatory authorities when required by law
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
5. Cookies & Tracking Technologies
Our Website may use cookies and similar technologies to:
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Enable Website functionality
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Analyze Website traffic and performance
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Improve user experience
You may disable cookies via your browser settings. However, certain features of the Website may not function properly as a result.
6. Data Security & Retention
We implement reasonable technical and organizational safeguards to protect your personal data from unauthorized access, loss, misuse, or disclosure.
Your personal data will be retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law.
7. Your Rights
Subject to applicable data protection laws, you may have the right to:
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Access your personal data
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Request correction or updating of inaccurate information
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Request deletion of your personal data
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Withdraw consent for data processing (where applicable)
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Object to or restrict certain uses of your data
Requests may be submitted using the contact details below.
8. Third-Party Websites
The Website may contain links to third-party websites. IMPRO is not responsible for the privacy practices, content, or policies of those websites. We encourage you to review their privacy policies independently.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Website constitutes acceptance of the revised Privacy Policy.
10. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of Malaysia, including the Personal Data Protection Act 2010 (PDPA), where applicable.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
IMPRO
Website: https://impro.my/
Email: admin@impressivewoodempire.com
Phone: 016-732-1132
Address: Biz-Hub Kbnet Ikm Alor Setar, Jalan Kota Tanah, 05050 Alor Setar, Kedah